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Privacy Policy

Effective Date: April 10, 2026

1. Introduction

Welcome to Racerverse™("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Email address when you sign up for updates or contact us
  • Wallet addresses when you interact with our blockchain services
  • Any information you provide when communicating with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more details, please see our Cookies Policy.

2.4 Security Audit Logs

For security and fraud prevention purposes, we record authentication-related events (sign-in attempts, password changes, wallet linking, gift transfers) along with the associated IP address, user agent, and timestamp. These audit logs are kept separately from your account profile and are not used for marketing or analytics.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and managing your account
  • Sending you updates, newsletters, and marketing communications (with your consent)
  • Responding to your inquiries and providing customer support
  • Improving our website and services
  • Detecting and preventing fraud and security issues
  • Complying with legal obligations
  • Analytics and understanding how users interact with our services

4. Blockchain Data

Racerverse™ operates on blockchain technology. Please note that blockchain transactions are public and permanent. Any information recorded on the blockchain, including wallet addresses and transaction data, cannot be modified or deleted and will be publicly accessible.

5. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf
  • Legal Requirements: When required by law or to respond to legal processes
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
  • With Your Consent: When you have given us explicit consent to share your information

We do not sell your personal information to third parties.

6. Data Security and Retention

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary for the purposes for which it was collected:

  • Account data (email, password hash, wallet address): retained for the lifetime of your account, deleted within 30 days of account closure
  • Order and purchase records: retained for 7 years to comply with tax and consumer-protection laws
  • Security audit logs: retained for 12 months, then permanently deleted
  • Email subscribers: retained until you unsubscribe; the unsubscribe record is kept indefinitely to honor your preference
  • Analytics: aggregated and anonymized, retained indefinitely with no personal identifiers
  • Blockchain data: cannot be deleted (see Section 4)

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to retention requirements above and the immutable nature of blockchain records)
  • Opt-out: Opt-out of marketing communications at any time via the unsubscribe link in our emails
  • Data Portability: Request a copy of your data in a machine-readable format (JSON)
  • Restriction: Request that we limit how we process your information
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw any consent you have previously provided

EU/UK residents (GDPR): You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, the right to delete it (subject to exceptions), the right to correct inaccurate information, and the right to opt out of any sale or sharing of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at [email protected] or use our Data Request Form. We will respond within 30 days. We may need to verify your identity before fulfilling certain requests.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Lucky Machines LLC is a United States company. If you are located outside the U.S., your information will be transferred to, stored, and processed in the United States. The U.S. may have different data protection laws than your country of residence.

For transfers from the European Economic Area, United Kingdom, or Switzerland, we rely on the EU Standard Contractual Clauses (SCCs) where applicable to ensure your data receives an adequate level of protection. Our hosting and infrastructure providers (Stripe for payments, Railway for application hosting, AWS S3 and Cloudflare for asset delivery) maintain their own SCCs and processing agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Racerverse™ is operated by Lucky Machines LLC. All rights reserved.