Oft-axed questions

A wee digital toy car ye open online. Ilka ane haes its ain plate, 3D model, character, colours, an wee details. Ye can inspect it, drive it in the browser, keep it in yer account, share its plate page, or send ane as a gift.

Pick a racer or pack, complete yer purchasin, an we prepare a surprise racer for yer account. Ye dinnae need an app or ony technical setup tae buy or play.

Yer racer is generated, checked, an added tae yer Racerverse account. Maist racers are ready within a few minutes. Whan it is ready, ye can open its plate page, view the 3D model, drive it, an see it in yer collection.

Open its plate page, spin the 3D model, inspect the parts, drive it through the Racerverse in yer browser, share it wi freends, add it tae yer collection, or gift anither racer tae someone else. Mair experiences can be added ower time without changin whit ye already oen.

Nae. Ilka racer is a surprise build wi its ain mix o vehicle, driver, colour story, plate, an traits. Ye cannae choose the exact result, an the surprise is cosmetic: nae racer gies paid gameplay advantages.

Aye. Ye can buy ane as a gift wi the recipient's email an an optional message, or gift a racer ye already oen frae yer PitPort™. If they already hae an account, the transfer is quick. If no, they get time tae create ane an claim it.

Aye, wi normal parent supervision for purchases. Original Racers are designed tae be approachable: nae download, nae chat room requirement, nae subscription, an nae installation. A parent can buy through the site an let a bairn explore the racer efter.

Aye. Ye aye receive a complete racer for the price shown. Traits are visual, drivin is nae pay-to-win, an there are nae power tiers, advantage systems, or pressure mechanics. The surprise is aboot which design ye open.

Nae — every purchase is a ane-time payment. Ye pay for exactly the racers ye order. There is nae subscription, nae recurring charge, an nae membership fee. Ane racer the day an naught mair is a perfectly valid choice — it's yers tae keep for aye.

E-mail [email protected] an we’ll help ye. Purchases are covered by oor 30-day refund policy. Gifts an exported racers micht hae extra constraints, sae check the policy if yer situation is unco.

By default, yer racer bides in yer Racerverse account, whaur it is easy tae view, drive, gift, an recover if ye change devices. Aboot the scenes, we also keep a public ownership record sae the racer is nae just a row in oor private database.

Ye oen the racer as a digital toy: its plate page, collection slot, playable 3D experience, an the richts described in the Original Racer License. The public record is there tae mak ownership mair durable, but ye dinnae need tae think aboot it tae enjoy the toy.

The goal is that yer racer still haes a record ootwi our servers. Ilka racer haes a public ownership record, an the 3D model, hero artwork, an license are intended tae bide associated wi it. If ye want the technical route, ye can request ownership export later; else yer account handles the details.

Nae. A normal Racerverse account is eneuch. Ownership export is optional an can be dune later if ye want portability.

Aye. Frae yer PitPort™, ye can request ownership export. Thair is a 7-day processin windae for fraud protection, an exports are subject tae oor Export Terms. This is optional an is nae required tae play, collect, or gift racers.